TPA's PocketPass: Scan the code using your phone or tap START TOUR

START TOUR

Travelers scan the sign at a garage elevator. PocketPass saves garage, elevator, level, aisle, and guides you back to your vehicle.

And "parking" is only the beginning of an expanded relationship between travelers and TPA.

See all 56 elevator-lobby signs

Travel = Joy.
When friction is minimized

No app to install. No subscription. No login.
Scan a QR code and “Add to wallet”. Done.

Tampa International Airport
Tampa International Airport
The weather-related suspension has ended.  TPA is now open and flights have resumed as of 04:32pm.
Follower notifications when there’s news to share
Apple Wallet
Example TPA PocketPass in Apple Wallet: parking, security waits, minutes to each gate area and airport alerts
Google Wallet
Example TPA PocketPass in Google Wallet: parking, security waits, minutes to each gate area and airport alerts

Walk Time Estimates →
What travelers get

One pass = The entire property.

Full terminal directory
Browse by category — Gates, Food, Shops, Parking, Baggage Claim, Transportation, Restrooms, ATMs, Water Fountains, Lounges — every point of interest kept current by FrictionPass staff in-person visits.
Estimated walk times
Security wait times fed by live data (if available) plus measured & calculated walk times between all POIs (Points of Interest).
FrictionPass maintained
Every airport has hundreds of POIs (points of interest) which need to be maintained geographically and via image capture (using FP's 'Image Guided Pathing'). Maintenance of both is included in the monthly fee.
See an IGP walk-through →
IGP = Image Guided Pathing. POI-based walk-time estimates showing on-site landmarks you'll pass on the way to your destination.

Wallet Passes = No App Required
No app necessary
Every passenger already has
Apple Wallet or Google Wallet.
One QR scan + tap to save. Done.
No app store. No logins. No accounts.
Always current
When data changes, the passes update.
No passenger action required.
The airport controls message flow.
The message
Your brand
Your logo
Your font
Your control

How the service works

We map it. We maintain it.

Venue data evolves which mandates monitoring and maintenance. FrictionPass runs an initial full-property survey, then returns repeatedly throughout the year to keep listings correct — accuracy is the service, not a one-time import and then ongoing upkeep which falls on the shoulders of airport staffers.

Contact us to learn more →
BEYOND SOCIAL MEDIA

Your entire property in their pocket. A double-click away.